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Theresa Burgess - Portfolio 2004       Thank you for viewing my portfolio

graphic logo Work Experience

February 2004 to present - Print on Demand Coordinator for A&E The Graphics Complex.
Coordinator for Print on Demand (POD) accounts. The position entails creating and managing databases used for online ordering websites and includes quality control for all production and invoicing. Responsible for managing POD specialists maintaining and adding files to the POD library. The position requires coordinating and insuring communication between a diverse sales team, a diverse customer base, and a diverse production team. Also required is intensive customer service communication including visiting customer facilities with the ability to translate complex technical issue to non-technical individuals. Played an integral role in developing and writing standard operating procedures during the expansion of the POD department.

September 2002 to February 2004 - Production Specialist for A&E The Graphics Complex.
Position responsibilities included managing a wide variety of large volume special projects involving multiple departments and complex issues. For example, over 10 months I managed 11 people successfully completing a special scanning and archive project requiring detailed knowledge of archiving and management software. This included initiating and designing the workflow and equipment required to successfully complete the project. The Production Specialist position also required the ability to cover for departmental managers and production technicians on an as needed bases.

April 2001 to September 2002 -Assistance Manager: Signs Department for A&E The Graphics Complex.
Managed the workflow of all incoming sign department work. Managed production on Vutek grand format printer. Set up maintenance schedules, worked with vendors to keep equipment up to date and running. Worked closely with customers preparing quotations, acting as facilitator for large and small jobs, creating layouts and designs for clients, fixing files and organizing work teams.

March 2000 to April 2001 - Large Color Format Technician for A&E The Graphics Complex.
Worked extensively with numerous graphic programs such as: Quark Express, Illustrator, PhotoShop, Freehand, Pagemaker-Indesign, Corel, and Microsoft Programs in high volume print production area. Also developed extensive knowledge of RIP software such as Postershop-Onyx, Wasatch, Fiery, Splash, Edox, and Pictographic. Also worked with a variety of plotters, copiers and photographic printers such as, but not limited to, HP5000, Xerox2060 and 6060, OcÚ Lightjet430.

March 2001 to November1999 - Color Copy Technician for A&E The Graphics Complex.
This positions duties included running the small format printers. I Specialized in the pre-press aspects of setting up files for production. Dealt directly with customers troubleshooting files and color correcting as needed.

1999 January to December 1998 - Blaffer Gallery, University of Houston.
Docent - Conduct tours of art exhibitions to age groups ranging from 5 years old to adults. This task required independent and group research on exhibiting artist.

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© 2004, Theresa Burgess

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